Chicago Auto Repair

Good work done on-time. I take advantage of the shuttle service which is useful for me.

Great - fast - friendly - extremely reliable neighborhood service ... all my families vehicles have been well taken care of for decades by the team @ Norwood Auto!

Eric, Matt & Dave are great. Very helpful resolving issues on your automobile and make doing business with NAP more like a family business. A good personal touch.

The service is always prompt and effective.

Best shop in the North side of Chicago honest people, great mechanics, great waiting room.

Good, honest service!

I appreciated that you provided me with an inspection report and explained what was involved with work recommended to be done immediately. Scheduling the necessary work was easily done and accomplished. Thanks for good service.

In the past, they have always been very friendly and able to get my car(s) repaired very quickly, often in one day, which I found very unusual as most places wanted to keep my car for 2-3 days. Their prices seemed fair most of the time too. Anyway, on my last visit I was told the charges would be around $950 or so and when I got the bill, it was over $2,000. They said they left off labor. Who gives an estimate without the labor??? They ended up taking off a few hundred dollars for something or another, but it didn't help much, I really felt ripped off. Just one person's opinion. Others may have a different opinion.

I came to you because Jim Zuchel had joined you when Norwood Garage closed. He had worked on my cars for many years. I felt that if he was working with you then you must be ok. I have asked that Jim work on my car but in the interaction with the staff I have become very comfortable with everyone. I have been very happy with the work and with the communication to me. I like the service inspection email sent to me. I thought there should be some explanation at the top for the colors. I thought, until it was explained to me, that the colors indicted different systems. After a few words of explanation I could see where I went wrong. I will continue bringing my vehicles to you. You are doing a great Job. Thanks, John Bott