Chicago Auto Repair

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5

Staff were friendly and courteous. Engine light issue turned out to be replacing the engine filter. I felt they were honest. I highly recommend them.

5

I went online to find a mechanic to fix my brakes and saw the rave reviews for Norwood Auto Service, so I contacted Eric the owner. He was very nice and accommodated me that day for an appointment! I went in that afternoon and met Dustin, who was just as accommodating and super awesome! He then assigned Esteban to my vehicle and they sent me a FULL report that evening (they close at 5pm and my appointment was at 330pm:). Dustin called me that evening and let me know the status sending me a full report when they could’ve just checked on the noise my car was making! Yes, it cost me more than just brakes, but my car was back to 100% before noon the next day. WORTH EVERY PENNY!!! If you respect friendly, quick, efficient and hospitable service you’d be very wise to contact Norwood Auto Service for your mechanical needs! I am so glad I trusted the reviews and I will use them for all my future mechanical needs!

Elyse, thank you so much for the thoughtful and detailed review! We’re thrilled you found us and even more grateful you trusted us with your vehicle. I’m glad Dustin and Esteban were able to take great care of you and get everything squared away so quickly. We always aim to go the extra mile with communication and transparency, so it means a lot to hear that it stood out. Looking forward to helping you with anything you need in the future!

- Norwood Auto Service
5

Great place has all your needs

Thank you for the five-star review, Martin! We are thrilled to hear that you had a great experience at our place. We strive to provide all our customers with excellent service and a wide range of options to meet their needs. We look forward to serving you again soon!

- Norwood Auto Service
4

Very good! Always transparent with me. Customer service is very good and they provide a shared ride for the customer! They’re always my go to.

Thank you Janet for the great 4 star review! We aim to consistently provide excellent service, and we're thrilled that you had a good experience with us. We value you as a customer and we look forward to serving you again soon!

- Norwood Auto Service
5

My car broke down and I had to get it towed somewhere, and picked the nearest place with decent reviews I could and I'm glad I did. They were super nice and very communicative, their prices were fair, and the work looks good. Thanks y'all!

Thank you for choosing our shop, Roxie! We're glad we could assist you during a stressful situation. It's fantastic to hear that you had a positive experience with our team and that you're happy with the service. We appreciate your kind words and look forward to helping you in the future if needed!

- Norwood Auto Service
5

This business is community oriented and provides excellent service without a doubt. Erik and his crew listen to customers' concerns, are helpful, offer solutions, and are accommodating. Automotive problems and completion are verified with photos, but the key is that they listen to their customers and provide satisfaction--a rare trait in this fast-moving world. Keep it up!

Thank you Stan for your kind words! Our team is thrilled to hear about your positive experience at our shop. We understand the importance of listening to our customers and providing excellent service. It's great to know that our community-oriented approach and commitment to satisfaction have made a difference. We appreciate your support and look forward to serving you again in the future!

- Norwood Auto Service
5

Great service. Nice and accommodating staff( Leda). Very satisfied with promptness.

Thank you, Jeanne, for the wonderful review! We are thrilled to hear about your great experience with Leda! See you soon!

- Norwood Auto Service
5

Very honest and thorough explanation of the services my car needed.

Thank you for taking the time to share your positive experience, Jade! We strive to provide honest and thorough service to all our customers. We appreciate your feedback and look forward to serving you again in the future.

- Norwood Auto Service
5

As always a great job, good price. Very accommodating

Thank you for the great review, Ted! We're thrilled to know you had a wonderful experience with us. Providing exceptional service at a competitive price is always our goal. We prioritize customer satisfaction and appreciate your kind words. We look forward to serving you again soon!

- Norwood Auto Service
5

Thank you for the 5 star rating, Dennis! We're so glad to know that you had a great experience with our company. If you have any further feedback or questions, feel free to reach out. We're here to help!

- Norwood Auto Service
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