I've been taking cars to Norwood for years. They've always been fair and honest and they back up their work. It's a small operation and at times you have to be patient but if they know you're in a hurry they'll take care of you. I often leave a car there on my way to the train before they open - and pick it up after they close, going back on the weekend to pay. Several times I went in with problems and rather than just doing it and charging me, they checked to see if it was warranty work that should be done by the dealer - for free.