5

These guys are great. Honest fast and reliable.

5

I have used them three times. In all three cases I had previous estimates for hundreds of dollars more. Their work has always been done on time and never had a problem. My daughter also had a problem with another repair place trying to charge her $160 to diagnose a anti-lock brake problem. They wrote a letter for her and got Visa to credit the charge. They fixed the problem for only $200. Hard to find an auto mechanic you can trust but I trust these guys.

4

Busy shop but never too busy to help you out when you just show up and need assistance. Dropped off my car with a bad tire & Norwood Auto had it fixed ASAP. Reliable service so glad to have them in the neighborhood!

5

Busy shop but never too busy to help you out when you just show up and need assistance. Dropped off my car with a bad tire & Norwood Auto had it fixed ASAP. Reliable service so glad to have them in the neighborhood!

5

Fast, reliable, trustworthy, well priced. Great people!

4

Hit a huge pothole and needed a new rim on my tire. I'm not too car savvy and did not feel comfortable paying an arm and leg for the repair. Jimmy & Fred worked effortlessly to accommodate my needs with flexibility when I could pick up my car.

5

Great honest mechanics doing quality work at a fair price, what more could you ask for?

5

We have been taking our car to either the dealership service dept or to Jimmy and Roger for more than 5 years. They recently moved to this location from Park Ridge. It is super convenient for commuters downtown - you can drop the car off in the a.m. and take the train from the station across the street. The service we experienced on our most recent visit was great. We had a problem come up with our suspension right before we were about to leave for a long weekend in Michigan. It was diagnosed by a dealer and their price and recommended service was exhorbitant. When we brought it to this place and told them our tight timeline, they made a recommendation of what we really needed urgently, offered to pick up the parts rather than wait for them to be delivered and got to work on our car right away so we could leave later that day. They also helped with a rusty door handle free of charge and gave us some good advice about other maintenance/repairs we could opt for down the road. It is great to have a local mechanic who will give it to you straight and will help you out in a pinch. These guys have definitely earned future business from us.

4

My first visit here was perhaps 7 months ago, at a daughter's recommendation, to install a needed new air conditioning unit in my vehicle - no small thing. They did a fine job and the price wasn't anywhere near as bad as one I'd been quoted at the shop that I'd been using for a decade. Made me a new customer. Earlier this week a different job was done efficiently and courteously at a reasonable price. I always drop my car off the night before and they always get it done the next day, finding that more reasonable than sashaying in and saying I want this done now and fast. Works for me.

4

I have been going to Norwood Auto Service for years. The owner, once you get to know him, is actually a really funny guy and he's got two sons that are great. Don't pass up on the offer to give you a ride to/from home if you need one, the kids usually do that and they are great young men. Other than that, it's a neighborhood place. The owner does his best, but no one's perfect. My husband thinks they're expensive, so you can quote around first, they don't mind. The owner has fixed a whole lot of problems other shops didn't because they don't know which parts MUST be oem to work well. This shop does and will tell you. So, for that tricky problem that keeps recurring where other shops say "oh, well", this shop may know the solution and get it fixed right so it works for the intended life of the part. And yes, they do do small talk. I have found if you tell a small joke, it's a real ice breaker so bring your dumb jokes.

Norwood Auto Service is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Norwood Auto Service (773) 774-7333 if you have any issues in accessing any area of our website.