I came to you because Jim Zuchel had joined you when Norwood Garage closed. He had worked on my cars for many years. I felt that if he was working with you then you must be ok. I have asked that Jim work on my car but in the interaction with the staff I have become very comfortable with everyone. I have been very happy with the work and with the communication to me. I like the service inspection email sent to me. I thought there should be some explanation at the top for the colors. I thought, until it was explained to me, that the colors indicted different systems. After a few words of explanation I could see where I went wrong. I will continue bringing my vehicles to you. You are doing a great Job. Thanks, John Bott
John. thank you for the great review. Your notes about the service inspection and explaining the top part have been taken into consideration and we will definitely be on top of that while be more clear. We appreciate your business and Jim will gladly work on your vehicle any day!
- Norwood Auto Service